Business Environment Essay Example | Topics and Well Written Essays - 3500 words - 1

Business Environment - Essay Example (Tesco, 2011). 1. Mission, Objectives and Responsibilities of an Organization (a) The Core Mission of Tesco deals with creation of value for its customers through the rendering of quality products and services. Through the rendering of quality products and services the company aims at enhancing the loyalty parameter of the customers. Further the company also sets a mission of caring for its people in both the external and internal sphere. The internal groups of people consist of the employees of the company who by dint of their hard work makes the company succeed in a competitive business environment. External group of people are the customers and other stakeholders like suppliers and government who render due support in making the company succeed in its operations. The company believes that helping the customers in getting the right products caters to the event of repeat purchases by them. Similarly the company also works to motivate its internal people to work in a devoted manner t o fulfill customer delights. Moreover the customers and the staff are regularly contacted by the management team of Tesco to get fruitful suggestions in developing its service and product qualities. (Tesco, n.d.). The above mission of Tesco helps the company in fulfilling its stated objectives which can be underlined as follows. Tesco fulfills the needs of the customers by rendering quality products at reasonable market prices. The customers of Tesco are regularly contacted by the company for getting suggestions which would help in both product and service enhancement. Tesco also satisfies the needs of its stake holders like investors and shareholders by producing high returns on the investments made. The company also helps in quality enhancement of its employees through effective training and management policies. Tesco also maintains a strong supplier environment which aims to deliver to the company quality products at effective price ranges. Finally in total Tesco works tightly in fulfilling the responsibilities of the company to the society in a complete manner by satisfying all legal and environmental obligations. (Corporate Objectives, n.d.). (b) The giant departmental store Tesco has large group of stakeholders starting from customers, supplier groups, investors and shareholders, the different levels of staffs and the union groups to which these people belong to, the community of people who sponsor the company and whom the company sponsors and finally those who render influences on the government of the region and on the business as a whole. Tesco in a bid to cater to the customer groups have helped in creating stores which would remain open for full 24 hours every day. These stores help in catering for the buying community who fail to avail time to conduct shopping during the day owing to their busy schedules. The company also encourages the customers to conduct transactions online through their membership card which helps enhancing customer loyalty. Wh ile maintaining a relation with the supplier groups Tesco acts in a strict manner through administering, monitoring and evaluating their demands. If in turn a supplier group of the company demands an increase upon the agreed amounts and thereby tries to disturb the operations, Tesco does not wait from altering